DO & CO DO & CO

DO & CO The Gourmet Entertainment Company – A passion for hospitality culinary delights on every banquet floor and in the sky: As a listed Austrian company with the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate 30 locations in 10 countries on three continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. The most important ingredient in our premium recipe is our staff of 10,000 employees, each and every one of whom has a strong personality and a passion for hospitality. They shape our company with their personal dedication and commitment. We give our all to provide them with an environment in which they can realize their full potential.

For one of our prestigious hub in Europe we are looking for a

Head of Hospitality Operations (f/m/x)

In this role you will be the responsible hospitality manager of one of Europe’s leading sport venues. You will develop, execute and lead all hospitality operations in the high-end segment.

Your tasks:

  • Responsible for the overall relationship between DO & CO and our Customer, managing all facets of the business relationship and the Company resources necessary to achieve a high degree of customer satisfaction.
  • Leading the planning and implementation of the hospitality operations (food & beverage) of large-scale events, with a particular focus on professional football.
  • Fully in charge of all related operations: leadership, staffing, quality assurance, client service & management, on-site event management.
  • Budget control and planning, cost management.
  • Event staffing, feedback & control and staff planning
  • Operational oversight on event days, directing team leaders and reporting units.

Requirements:

  • Very strong hospitality or venue management profile with at least ten years of experience in a food & beverage or general event management function, of which at least five were in a team leader capacity (or higher)
  • Willingness to work with and international team and live up to the highest gourmet expectations
  • Best in class in negotiation & management of demanding Customers
  • Ability to manage multiple priorities with strong organizational skills
  • Training and/or experience in food & beverage operations, e.g. Bachelor’s degree with emphasis in business or food service/hospitality management, or culinary background with additional training in business functions
  • Experience in working with international VIP clients, preferably in professional sports.
  • Independent problem solving and analytical abilities coupled with good troubleshooting skills.
  • Experience in creating, tracking and actualizing budgets.
  • Possesses strong strategic planning, communication and executional skills
  • The ability to meet or exceed client expectations in the area of Customer partnership, Hospitality industry and Food & beverage market knowledge.
  • Should have high standards, a strong work ethic and be able to function in a team atmosphere.
  • The ability to drive and/or assist in the steps necessary to run a large scale events and implement strategies.
  • Quick thinking and ability to be resourceful in a stressful environment.
  • Fluent in Italian and English.
  • The preferable candidate comes from Hospitality, food & beverage, luxury and / or the highest level of marketing and sales sector.

We offer

  • The chance to take the leading hospitality role at a major European sports venue and create a unique gourmet experience for your clients
  • The opportunity to learn from the best: We have over two decades of experience in premium catering in professional sports (Formula 1, FC Bayern Munich, ATP Madrid, Red Bull Salzburg and many more)
  • A renowned, international company, continually expanding, offering a workplace with great career opportunities
  • A diverse, international and dynamic work environment
  • Support for continuous professional development